Vs hiring admin staff
Recover intake, consultation follow-up, document collection, and status-update capacity before adding payroll.
Business Ops Forge helps law firms recover staff time with case tracking, document review support, client urgency signals, and intake follow-up workflows.
Six jobs, one team
Answers the site, captures the lead, books the estimate — including after hours, when most calls go to voicemail.
Keeps the site current: new services, changed hours, a broken form. Things that used to wait for a developer.
Scores new leads, tracks every open quote, keeps the pipeline clean. You see who to call back, and nothing lives in someone's memory.
Weekly content, review requests after the job, reactivation of cold leads, and a straight answer on what to charge.
Keeps you visible in Google and cited when someone asks ChatGPT or Perplexity who to call.
A daily digest of what moved, what stalled, and where the bottleneck is. The manager's view without the manager.
What We Automate
Capture matter details, source, urgency, conflicts questions, and next-step requirements before the consultation gets scheduled.
Trigger reminders, draft follow-up emails, request missing documents, and keep prospects moving without relying on manual memory.
Use AI to summarize, label, extract key facts, flag missing items, and prepare first-pass internal notes while attorneys retain review and approval.
Track matter milestones, client-safe status summaries, next actions, and staff ownership so clients do not have to call to learn whether anything moved.
Flag frustrated, confused, or urgent messages before they become client-service problems, then draft a response for staff review.
Decision table
Recover intake, consultation follow-up, document collection, and status-update capacity before adding payroll.
Keep legal judgment, representation decisions, privileged context, and client communication under firm review.
Design the intake, handoff, document, and follow-up workflows that make the CRM reliable for staff.
Common Questions
Pricing
One setup fee, one flat monthly rate — or a custom quote for a full platform build. Swipe to compare.
Foundry
For one ready to run leaner with AI doing the routine work.
$799/mo
$3,000 setup · 12-month agreement
6 AI agents on staff — your full team
Talk Through FoundryLive in 10 business days, or the setup fee is free.
Setup fee and monthly rate apply to a signed 12-month agreement. Additional Custom Agents beyond a plan's included roster are available a la carte on Forge and Foundry.