Author profile
Jay Guidry
Chief Technical Officer
Jay Guidry helps service businesses turn recurring intake, follow-up, routing, reporting, and handoff problems into practical operating workflows.
About Jay Guidry
Jay Guidry has spent nearly two decades working at the executive level inside major technology organizations including AT&T, FireEye, BlackBerry, and DigiCert. His work has consistently focused on turning complex technology into clear operating outcomes. At Business Ops Forge, he applies that lens to the bottlenecks service businesses feel every day: missed leads, inconsistent follow-up, fragile handoffs, manual scheduling, scattered reporting, and repetitive admin. Jay works directly with owners and operators to identify where AI can create measurable leverage without adding chaos.
Areas of expertise
Credentials
- ●Nearly 20 years in enterprise technology and executive operations roles
- ●Experience across AT&T, FireEye, BlackBerry, and DigiCert
- ●Focus on AI workflow systems, operations strategy, and practical implementation
Find the workflow that should not require another hire.
We review your operations capacity, estimate the staff hours trapped in repeatable work, and recommend the first AI-assisted workflow to build.