Author profile
Jay Guidry
Founder — AI Workflow Systems & Operations Strategy
Jay Guidry helps service businesses turn AI from a vague idea into practical workflow systems for intake, follow-up, routing, reporting, and operational handoffs.
About Jay Guidry
Jay Guidry has spent nearly two decades working at the executive level inside major technology organizations including AT&T, FireEye, BlackBerry, and DigiCert. His work has consistently focused on turning complex technology into clear operating outcomes. At Business Ops Forge, he applies that lens to the bottlenecks service businesses feel every day: missed leads, inconsistent follow-up, fragile handoffs, manual scheduling, scattered reporting, and repetitive admin. Jay works directly with owners and operators to identify where AI can create measurable leverage without adding chaos.
Areas of expertise
Credentials
- ●Nearly 20 years in enterprise technology and executive operations roles
- ●Experience across AT&T, FireEye, BlackBerry, and DigiCert
- ●Focus on AI workflow systems, operations strategy, and practical implementation
Bring us the workflow that keeps breaking.
We will map the bottleneck, identify the first high-leverage automation, and give you a practical path to a working system.