Author profile
Tara Shaffer
Founder & CEO — Process and Workflow
Tara Shaffer brings 20+ years of healthcare operations experience to workflow design, process improvement, and high-trust service delivery.
About Tara Shaffer
Tara Shaffer brings more than 20 years of healthcare operations experience to Business Ops Forge. Her career has centered on improving manual processes, tightening mission-critical workflows, and helping teams work more reliably under pressure. She has seen firsthand how small gaps in intake, documentation, handoffs, routing, and follow-up can slow down an entire operation. At Business Ops Forge, Tara helps shape practical workflow systems that are clear, usable, and grounded in how real teams actually work.
Areas of expertise
Credentials
- ●20+ years of healthcare operations experience
- ●Deep process-improvement background in high-trust, high-volume environments
- ●Focus on workflow reliability, handoffs, and operational clarity
Next step
Book a workflow audit →Bring us the workflow that keeps breaking.
We will map the bottleneck, identify the first high-leverage automation, and give you a practical path to a working system.